Question 1

What is The Total Presence Plan?

Accepted Answer

The Total Presence Plan is our all-in-one monthly service for $350/mo. It includes ongoing page development, SEO, Google Business management, 2 Facebook posts per week, lead capture dashboard, and monthly strategy calls. We handle your entire online presence — you run your business. Learn more about the Total Presence Plan.

Question 2

What's included in the $350/month Total Presence Plan?

Accepted Answer

Everything you need online: ongoing page development (service pages, location pages, landing pages built over time based on what drives results), website hosting & infrastructure, ongoing SEO with monthly keyword research, Google Business Profile management, 2 custom Facebook posts per week, lead capture with alerts & dashboard, and a 1-hour monthly strategy call. No templates, no recycled copy — every page is custom-written for your business.

Question 3

How does the Total Presence Plan compare to hiring separate vendors?

Accepted Answer

Hiring separately would cost $880–$1,610/mo: web designer ($2,500–$5,000 upfront), SEO agency ($500–$1,500/mo), social media manager ($300–$800/mo), Google Business management ($150–$300/mo). With the Total Presence Plan, you get all of this for $350/mo + $600 setup. One team, one bill, real results.

Question 4

Is there a contract or minimum commitment?

Accepted Answer

Yes, there's a 6-month minimum commitment. This gives us time to build your site, optimize your local SEO, and start generating results. After 6 months, you can cancel anytime — no long-term lock-in. We also offer a 21-day launch guarantee: if your site isn't live in 21 days, your first month is free.

Question 5

What if I just need a website without ongoing marketing?

Accepted Answer

We offer Custom Website Builds starting at $1,800 for a 5-page site. You can choose exactly what you need with 50/50 payment or monthly financing. Year 1 management is included, then $600/year or $55/mo after that. See custom build pricing.

Question 6

How much does a professional website cost in New Jersey?

Accepted Answer

Professional websites in New Jersey typically range from $2,997-$9,997 depending on complexity. Our packages include: Basic Business ($2,997) for simple sites, Professional ($4,997) for most businesses, and Enterprise ($7,997+) for complex functionality. All packages include mobile optimization, SEO setup, and 90 days of support. View our complete web design services or explore Burlington County options.

Question 7

Do you offer payment plans for web design projects?

Accepted Answer

Yes! We offer flexible payment options including 50% upfront and 50% on completion, or monthly payment plans for larger projects. We work with businesses to find payment structures that fit their cash flow needs.

Question 8

What's included in your web design pricing?

Accepted Answer

Our pricing includes: custom design, mobile optimization, basic SEO setup, content management system, contact forms, Google Analytics integration, SSL certificate, 90 days of support, and hosting setup assistance. Additional features like e-commerce or advanced integrations are priced separately.

Question 9

Are there any hidden fees or ongoing costs?

Accepted Answer

No hidden fees! We're transparent about all costs. Year 1 management is included with your build. After Year 1, management is $600/year or $55/month — that covers hosting, SSL, security, domain, and 30 minutes of content updates per month.

Question 10

How long does it take to build a website?

Accepted Answer

Most business websites take 4-8 weeks from start to launch. Timeline depends on project complexity, content readiness, and revision rounds. Simple sites (5-10 pages) typically take 4-6 weeks, while complex sites with custom functionality take 6-12 weeks.

Question 11

What's your web design process?

Accepted Answer

Our process includes: 1) Discovery & Strategy (1 week), 2) Design & Wireframing (1-2 weeks), 3) Development & Content Integration (2-3 weeks), 4) Testing & Revisions (1 week), 5) Launch & Training (1 week). You'll have checkpoints and approval stages throughout.

Question 12

How many revisions are included?

Accepted Answer

We include 3 rounds of revisions in each project phase (design, development, content). This ensures your website meets your vision while keeping the project on schedule. Additional revisions can be accommodated for an hourly rate.

Question 13

Do I need to provide content for my website?

Accepted Answer

You can provide content, or we can help create it. We offer content writing services ($97-197 per page) and can optimize existing content for SEO. We'll provide content templates and guidelines to help you prepare materials efficiently.

Question 14

Will my website work on mobile phones and tablets?

Accepted Answer

Absolutely! All our websites are built with mobile-first design principles. Your site will look and function perfectly on smartphones, tablets, and desktops. We test across multiple devices and browsers to ensure consistent performance. Learn more about mobile-first design for Burlington County customers.

Question 15

Can I update my website myself after it's built?

Accepted Answer

Yes! We build sites with user-friendly content management systems (WordPress or similar). We provide training and documentation so you can easily update text, images, and basic content. For complex changes, our maintenance plans offer ongoing support.

Question 16

Will my website be optimized for search engines (SEO)?

Accepted Answer

Every website includes basic SEO optimization: proper page titles, meta descriptions, header tags, image optimization, site speed optimization, and Google Analytics setup. For comprehensive SEO strategy, we offer dedicated SEO services starting at $497/month.

Question 17

Do you integrate with third-party tools and services?

Accepted Answer

Yes! We commonly integrate with: CRM systems, email marketing platforms, social media, payment processors, booking systems, inventory management, and analytics tools. We'll discuss your specific integration needs during the discovery phase.

Question 18

How secure will my website be?

Accepted Answer

Security is built into every site: SSL certificates, regular updates, secure hosting recommendations, and security best practices. Our maintenance plans include security monitoring, malware scanning, and regular security updates.

Question 19

Do you provide ongoing website maintenance?

Accepted Answer

Yes! Year 1 management is included with your build. After that, it's $600/year or $55/month — covering hosting, SSL, security, domain management, and 30 minutes of content updates per month. Additional update time is available at $75/hour.

Question 20

What happens if my website breaks or goes down?

Accepted Answer

Clients with maintenance plans get priority support with 4-hour response time for critical issues. We provide emergency support even for non-maintenance clients. Regular backups ensure quick restoration if needed.

Question 21

Can you help migrate my existing website?

Accepted Answer

Yes! We handle website migrations including content transfer, SEO preservation, and redirect setup. Migration complexity affects pricing - simple sites ($497) to complex sites ($1,497+). We ensure zero downtime during the transition.

Question 22

Can you build an online store for my business?

Accepted Answer

Absolutely! We specialize in e-commerce sites using platforms like Shopify, WooCommerce, and custom solutions. E-commerce projects start at $4,997 and include product catalogs, shopping cart, payment processing, inventory management, and mobile optimization.

Question 23

What payment methods can customers use on my site?

Accepted Answer

We integrate multiple payment options: credit/debit cards, PayPal, Apple Pay, Google Pay, bank transfers, and cryptocurrency (if needed). Payment processing fees typically range from 2.9% + $0.30 per transaction depending on your processor.

Question 24

How do you handle product inventory and orders?

Accepted Answer

We set up inventory management systems that track stock levels, automate low-stock alerts, and integrate with your fulfillment process. Order management includes automated confirmations, tracking integration, and customer communication workflows.

Question 25

Can you integrate my online store with my accounting software?

Accepted Answer

Yes! We integrate with popular accounting platforms like QuickBooks, Xero, and FreshBooks. This automates sales data transfer, tax calculations, and financial reporting. Integration setup typically adds $497-997 to project cost.

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